We offer a complete service giving you what you really need.

  • A part-time IT department with unlimited support at a fixed monthly cost
  • No superannuation, holidays or sick days - we are there on call five days a week, all year around *
  • No more hourly rates
  • No more stress regarding how long problems take to resolve
  • No more hits on your cash flow to upgrade systems or resolve inopportune problems
  • Fewer problems on your network through proactive maintenance and regular monitoring
  • Disaster Recovery in the event of systems failures
  • Peace of mind...

*public holidays and weekends charged additionally

We organise scheduled visits on a monthly or bi-monthly basis to keep you system "Serviced" and up to date. This would include: 

  • Environment Design
  • Servers Management
    logs, disk space, page files, registry, service packs, drivers, anti-virus, anti-spyware
  • Email
    e-mail databases, groups and lists, mail queues, potential abuses
  • Backups
    logs, review strategy, test restores, establish a Disaster Recovery plan and keep it updated
  • General Network Administration
    create/modify new user accounts, change passwords
  • PCs & Laptops
    MS updates, logs, disk space, page files, registry, drivers, anti-virus, anti-spyware
  • Web Browsing
    investigate for abuse, establish policies, maintain and update Internet firewall
  • Training & Education
    assist users to perform basic administration of network and applications
  • Cabling
    check cabling, tidy, monitor for Occupational Health and Safety hazards and faults
  • Remote Access
    maintain and ensure that remote access solutions are operating properly

We can also provide this service while managing and maintaining the following for an agreed fixed monthly fee.

  • Computers
  • Printers
  • Telephones.
  • Network Systems
  • Servers
  • Routers
  • Security
  • Backups
  • Licenses
  • Web Administration
  • Microsoft Applications
  • Vendor Management
  • ISP Management
  • Web Host Administration
  • Domain Name Support
  • Patch Management
  • Event Log Monitoring
  • Log File Maintenance
  • Drive Space Monitoring
  • Printer Settings Management
  • Backup Monitoring
  • MS Exchange Maintenance
  • Antivirus Management
  • Desktop Optimization
  • Patch Management
  • Spyware/Adware
  • Firewall Management
  • VPN Management
  • User Account Administration
  • File Sharing Permissions
  • Security Administration
  • Router Management
  • Service Monitoring & Alerting
  • Asset Management
  • Case Management
  • License Management